Terms of Service

Here is what you can expect from us and what we expect from you. No unnecessary jargon — plain language for anyone to understand. If anything is unclear, email support@volarideals.com — we reply within 24h.

The service

VolariDeals is a daily editorial of rare fares — flights that look like errors but are real opportunities. We hand-pick deals every day with curation, and show them on the site. We are NOT a travel agency, flight reseller, airline, or travel agent. Revenue comes from the Premium subscription — we earn no affiliate commission. **VolariDeals does NOT operate airline ticket sales. Offers presented are for informational purposes only. All purchases happen directly on the flight search, with the airline or agency it points to, under their own terms.**

Code of conduct

By using VolariDeals, you agree to NOT: violate these Terms or intellectual property rights; spread spam/phishing/unsolicited advertising; disrupt the site, launch DDoS, attempt unauthorized access to systems/data; overload our infrastructure with disproportionate loads; crawl/scrape/harvest content without express authorization; use bots/scripts to bypass technical limits; harass (including the team, support, other users) with abusive language; impersonate employees, partners, or other users. Violation = immediate IP/account block without notice. We reserve the right to pursue legal action proportional to the damage caused.

Your account

Free signup with a valid email. You are responsible for keeping your email up to date — without a valid email, we cannot send magic link login or alerts. Cancel in 1 click inside the app, anytime — no phone calls, no friction (Quebec Law 25 + LPC compliant). Deleted account = you lose watchlist + alert history; data wiped within 30 days (see Privacy Policy).

Free plan

Signing up is free. On the free plan you open two deals per departure city — on the others the destination stays visible but the price is locked — and you book normally, straight at the source of the fare. You also register one destination for us to follow: on each search (twice a week) we email you when we find something, and message you on Telegram too if you connect it. There is no guaranteed support response time, but we usually reply in under 24 hours.

Paid plans

VolariDeals has one free plan and three paid plans, all billed yearly in US dollars (USD). Fare alerts depend on you registering what you want followed: one destination on the free plan, three on Premium, and the Planner plans add trips with custom dates. We check what you registered twice a week and alert you by email and Telegram when we find something — no registration, no alerts. On the free plan you also open two deals per departure city. Premium costs US$39 a year: it opens every deal, shows each deal 60 minutes before everyone else and unlocks the flexible dates and trip lengths on each card. Planner 2 costs US$59 a year and includes everything in Premium, plus two trips with custom dates and searches up to three months ahead. Planner 3 costs US$74 a year and includes everything in Premium, plus three trips with custom dates and searches up to six months ahead. There is no free trial: your subscription starts as soon as the payment is confirmed. Plans and prices may change, and a change never affects the period you have already paid for.

Payment, renewal and refund

Payments are processed by Stripe (PCI DSS Level 1 certified, the same standard banks use) and VolariDeals never stores your card number. We accept international Visa, Mastercard, Amex, JCB and Discover cards, as well as Apple Pay and Google Pay. Stripe is the merchant of record for the subscription, so the charge may show on your statement under their identifier (LINK.COM) rather than the VolariDeals name. The subscription is yearly and renews automatically at the price shown, until you cancel. You can cancel on your own, whenever you want, from your account area: access continues until the end of the period you already paid for, and there is no further charge. Refunds: full within the first 31 days of the purchase or renewal, and prorated for the remaining time after that — just write to support@volarideals.com. Keeping valid payment details is your responsibility; an expired card or insufficient balance can suspend access.

Acceptable use

Personal non-commercial use. Forbidden: automated scraping, redistribution of offers as your own product, or creating multiple accounts to bypass free plan limits.

Revenue

VolariDeals revenue comes from the Premium subscription. We do NOT earn affiliate commission when you book — you go straight to the flight search and book with the airline or agency there. The price you pay is the same, with or without us.

Liability limitation

Fares change at any moment — airlines control that, not us. VolariDeals shows data at the moment of curation — it may have changed by the time you buy. We do not guarantee availability at the final destination (the flight search or the airline may be down, the ticket may sell out). We are not responsible for travel problems (delays, cancellations, bad hotels, lost luggage) — at /seguranca we explain your passenger rights, but that does not replace a lawyer if you need to take legal action. We do not manage your card, do not process airline refunds, do not argue with hotels — that work is yours (or AirHelp's if you hire them).

Liability cap

In any case, our total liability for any claim related to use of the Services is limited to the HIGHER of: (i) CAD$ 100 (one hundred Canadian dollars), OR (ii) the fees paid by you to us in the 12 months preceding the event giving rise to liability. This cap covers all types of damage (direct, indirect, incidental, punitive, lost revenue, lost data, business interruption) and applies regardless of the legal form of the action (contract, warranty, negligence, etc).

Changes to these terms

We give 30 days' email notice for material changes. Minor changes (typo fix, broken link) may happen without notice. You can cancel your account at any time if you disagree with changes.

Governing law and jurisdiction

Use of the Services is governed by: Quebec/Canada (primary jurisdiction) — law of the Province of Quebec + federal laws of Canada applicable in Quebec, with exclusive jurisdiction in the judicial district of Quebec City (Quebec), Canada. Brazil — Brazilian law for Brazilian users, consumer's home jurisdiction. USA — California law as default for OTAs. This choice of jurisdiction does not prevent us from seeking injunctive relief in other jurisdictions in case of intellectual property infringement. If you are a consumer (Brazilian CDC, Quebec LPC, equivalents), your consumer rights prevail over conflicting clauses in these Terms.

Final provisions

Force majeure: we are not liable for breach caused by events beyond our control (mechanical, electronic, communications failure, natural disaster, pandemic, government act). Indemnification: you agree to indemnify and hold harmless us (including the team, future employees, partners) from any damage, cost, expense (including attorneys' fees), claim, or demand arising from: (i) your use of the Services; (ii) breach of these Terms or the Privacy Policy; (iii) infringement of third-party rights (including intellectual property). Feedback assignment: if you send us suggestions/feedback, you assign all rights to us to use the suggestion without restriction and without paying you for it. Severability: if a clause of these Terms is found invalid by a competent court, the remaining clauses stay in force; the court will give effect to the parties' intent in the invalid clause to the extent possible. Entire agreement: these Terms + the Privacy Policy constitute the entire agreement between you and us regarding use of the Services. Headings: exist for convenience only and have no legal or contractual effect.